Whether you process online or through a machine, your PCI Central login information is separate from your payment system. You may access your questionnaire by clicking here. The username will be your Merchant ID number (16 digits and begins with 3899). If you have both an Operating and a Trust account, your username will be the Merchant ID for the Operating account.
If this is your first time logging in, use the default password “welcome123” to get started. You will be prompted to verify your email address and create a password for the account.
If this is not your first time logging in, your password is already personal to you. If you have forgotten this password, you will be able to reset it by answering the security questions you created for the account.
If you no longer have access to the answers for your security questions, please call our PCI Compliance team. We will help you reset the security questions and your password. You may reach us at 866-376-0947.